Airline passengers worldwide are often tortured with lengthy delays, due to unanticipated issues such as bad weather conditions, airport congestion and mismanagement by the airlines. Many times the passengers regard their travel as an ill-fated journey that is no less than a horror story. However, Flight stats website concludes that compared to other parts of the world, airline punctuality is relatively high in the Middle East and Africa region. This website provides information about the flight status, departure and arrival times of different flights and other flight details like flight schedules and their operational performances. It monitors the punctuality of flights.
Abdulaziz Raheem Al-Hazmi, Deputy Director General of Saudi said the website is independent and is concerned with the arrival of over 150,000 flights daily in the world. The Saudi Airlines has received a great deal of success and appreciation in terms of punctuality and reliability of its flights. According to report issued by flightstats website, Saudi Arabia Airlines was one of the most punctual airlines in the month of July. In its July on-time arrivals list, Saudi Arabia managed to be ranked among the major international airlines. The regular passengers of Saudi expressed their gratitude by appreciating that the Kingdome deserved this position.
Deputy Director General of Saudi Arabia said the month of July witnessed peak levels of travel between KSA and the rest of the world as July came between Shaban and Ramazan, facing the dual challenge of summer vacation travels along with Umrah flights. Over 500 domestic and international flights were operated daily. These competitive rates where, in many cases Saudi’s punctuality exceeded 90 percent, clearly indicates the success of its strategic plans throughout the year including peak seasons.
Saudi Airlines’ name was also included in a list that comprised of top ten airlines from all over the world. This carrier is used extensively for domestic travel and especially by the religious tourists for Hajj and Umrah purposes. It secured 86.93 on-time arrival percentages which reflects the excellent time management of Saudi’s flight schedules. The Saudi Airlines was founded in 1946 and currently possesses over 130 aircrafts. It has its base airport in the city of Jeddah and it flies to over 300 local and international places including; Dubai, Cairo, Doha and Amman.
According to passenger reviews, it is best in time punctuality and the flights are easy to book, change or cancel, as all processes can be completed online. Its online check in option is now applicable on all local and some international flights. Also the reviewers praised it for its Al-Fursan lounges whereby it provides a range of benefits to its frequent flyers. It provides points on travel which can be redeemed later to have a free travel experience with Saudi Arabia.
A Filipino expatriate, Racquel Gangano who has been a Saudi Airlines passenger for many years, said that it was not an early bird years ago but has really improved during the past few years especially with regards to its punctuality. He said that in 2004, he experienced an almost twenty four hour day flight delay with Saudi Airlines.
Source: Saudi Gazette
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